Telosa & DonorCommunity Have Merged To Become Arreva
DonorCommunity and Telosa Software Merge To Become Arreva Software
New Company Will Offer Donor Management and Online Fundraising Solutions that Scale from the Small Nonprofit to the Enterprise
DonorCommunity, Inc., developers of the industry-leading cloud-based platform for online fundraising and event management and Telosa Software, developers of the affordable and easy-to-use Exceed! Basic, Exceed! Premier, and Exceed Beyond line of Donor Management solutions, jointly announced today that the two companies have merged to form Arreva, a software company serving the fundraising needs of nonprofit organizations across the globe.
Telosa Software, founded by philanthropist and computer scientist Susan Packard Orr in 1986, and DonorCommunity, founded by computer industry veteran and software entrepreneur David Blyer in 2010 have won widespread recognition for their respective suites of innovative cloud computing applications. At launch, Arreva has thousands of satisfied customers, including a blue-chip roster of national nonprofits that include the Boys & Girls Clubs of America, Jewish Federations of North America, Ronald McDonald House Charities®, The Arc, The National Association of Police Athletic Leagues, Variety - the Children’s Charity, Meals on Wheels America, and many more.
“This merger is a major milestone, not only for us, but also for the nonprofit industry as a whole,” said David Blyer, Arreva CEO. “Both Telosa and DonorCommunity have earned a peerless reputation for the quality and completeness of our respective software products and for our uncompromising commitment to service and support. This spells the end of the expensive, antiquated, and hard-to-use products from legacy providers that have held so many nonprofits hostage over the past few decades. As Arreva, we’ll be able to offer nonprofits of every size a suite of best-of-breed applications for online fundraising, event management, campaign manager, grant management, gifts manager, people and organizations, donor relationship management, volunteer management, peer-to-peer fundraising, email marketing and Website content management. Arreva also possesses the industry expertise, organizational maturity, and experienced executive team needed to fully leverage these industry advantages. We’re excited about our prospects and looking forward to moving ahead together as one company.”
“For more than 25 years, Telosa has been empowering nonprofit organizations of all sizes to change lives and serve our communities by providing the powerful, easy-to-use software products they need to achieve their fundraising objectives,” said Susan Packard Orr, founder and chairman of Telosa Software, Inc. “Since then, we’ve continued to evolve our products to address new computing paradigms and the market dynamics occasioned by the rapid emergence of online fundraising. In April 2013, we released Exceed Beyond, our first cloud-based donor management product. Now, by merging with DonorCommunity, we can jointly offer a range of cloud-based fundraising solutions that will meet the needs of every nonprofit at every stage in their organizational development with a product line and value proposition that is second to none.”
Arreva will be headquartered in Fort Lauderdale and also maintain its existing sales and support operations at its offices in Palo Alto, California. David Blyer will lead Arreva as CEO, with Telosa’s current CEO, Gregg Davis, taking on the role of Executive Vice President and Chief Operating Officer. Blyer, Orr, and Jeff Foran will have seats on Arreva’s three-member Board of Directors. Stay up to date, and learn more about how Arreva is changing the way nonprofit organizations think about online fundraising and donor management, visit us at http://www.arreva.com.
FAQ For Customers
Who is DonorCommunity?
DonorCommunity is a relatively new company that focuses on providing comprehensive tools for on-line giving. They provide an integrated product that includes on-line giving, peer-to-peer fundraising, email marketing, event registration, and volunteer sign up.
Why did Telosa want to merge with DonorCommunity to form Arreva?
When we met with DonorCommunity, we discovered that not only were our products complementary, but also our company values, business cultures, and perspectives on the future of the nonprofit marketplace. By merging, we’ll be able to offer current and future Telosa clients the option to add the online services offered by DonorCommunity under one company, Arreva.
The tools that are provided by DonorCommunity fit neatly with the comprehensive fund raising management features of Telosa’s products. We expect to merge Exceed Beyond and DonorCommunity into a fully integrated system, allowing nonprofits to have a one-stop-shop for all of their fund raising needs, rather than using multiple different vendors.
Why did DonorCommunity decide to merge with Telosa to form Arreva?
DonorCommunity provides extensive on-line fund raising tools but is missing a robust customer relationship manager to provide the additional features that a fund raising professional needs. Exceed Beyond is the robust program that will meet the needs of many of their current and future clients.
In addition, Telosa brings to Arreva the experience of supporting nonprofits for over 30 years. The internal staff knowledge and expertise will benefit the clients of DonorCommunity.
How will this merger affect pricing and contract terms for my Telosa products and services?
Exceed Beyond Clients: Your annual pricing and contract terms will not be affected by the merger as long as you have signed a contract. You will be given the opportunity to add additional functionality to Exceed Beyond at an additional subscription fee. You should discuss this with your sales rep.
Exceed! Premier/Basic Clients: For clients with a current Annual Support Contract and/or Annual Training Pass, your pricing will not be affected through the remainder of your support contract/Annual Pass.
How will this affect my access to customer support?
If you are a current Exceed Beyond client, within the next 3-6 months, your call may be answered in Florida, particularly if you call before 8 am Pacific Time. This will provide our east coast customers with better access to early morning support. Our support team in California will remain in place as well, so it is very likely you will be speaking to the people you are used to speaking with.
Will you be phasing out any of the products I’m currently using?
No. We do not anticipate phasing out any products.
What is DonorCommunity Donor Management and how is it different than Exceed Beyond?
DonorCommunity focuses on providing comprehensive tools for on-line giving with an integrated product that includes on-line giving, peer-to-peer fundraising, email marketing, event registration, and volunteer sign up. The data is stored in a relatively modest data system. Exceed Beyond provides a full-featured customer relations management system for sophisticated fundraising. Features like households, pledges, soft credits, membership levels, major gift campaign management, etc. are not included in DonorCommunity’s system.
When will DonorCommunity be integrated into Exceed! Donor Management?
We plan to begin integrating the DonorCommunity and Exceed! Beyond product lines immediately and will provide you with periodic updates as we move through this process. In the meantime, the two systems can easily exchange information via downloads and uploads. It is not yet decided the extent to which DonorCommunity will work with Exceed! Premier and Exceed! Basic.
What is the cost to upgrade to DonorCommunity?
If you are a current Exceed Beyond user, you will receive special pricing for adding DonorCommunity. You sales rep can work with you on pricing.
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